Refund policy

Return & Refund Policy

Thank you for shopping with us! We want you and your little ones to love your purchase. If you are not entirely satisfied, we’re here to help.

1. Returns & Exchange Window

• You have 7 days from the date of delivery to request a return or exchange for women's and baby clothing products.

• To be eligible for a return, items must be unused, unwashed, unworn, and in their original condition with all tags and packaging intact.

2. Damaged, Defective, or Incorrect Items (Refund Policy)

• We take utmost care in quality checking our products. However, if you receive a damaged, defective, or incorrect product, you are eligible to request a refund.

• Mandatory Requirement: To process a refund, clear photographic or video proof of the mistake/defect must be provided at the time of raising the request.

• Once submitted, our team will carefully review the image/video evidence and verify the issue. Upon approval by our team, the refund process will be initiated to your original payment method or store credit.

3. Non-Returnable / Non-Refundable Items

• Items that have been worn, washed, or altered.

• Products without original tags, packaging, or accessories.

• Items requested for return or refund after the 7-day window has passed.

4. How to Raise a Request

To initiate a return or report an issue with mandatory photo/video proof, please reach out to our support team through our contact page or WhatsApp with your order number and details.