Shipping policy

Shipping Policy

Thank you for choosing us for your family and fashion needs! We are committed to delivering your orders safely and efficiently. Please read below to understand our shipping terms and timelines.

1. Order Processing Time

  • All orders are processed within 1 to 2 business days (excluding Sundays and public holidays) after receiving your order confirmation email.

  • Once your order has been shipped, you will receive a confirmation message along with tracking details.

2. Shipping Rates & Delivery Estimates

  • Standard Delivery: We offer standard shipping across all serviceable locations.

  • Estimated Delivery Time: Orders typically arrive within 3 to 7 business days after dispatch, depending on your delivery address and location.

  • Shipping Charges: Shipping fees (if applicable) are calculated and displayed at checkout based on your delivery destination and order value.

3. Order Tracking

  • Once your package is dispatched, a tracking link will be shared via SMS, WhatsApp, or email so you can monitor your shipment's progress in real-time.

4. Delayed or Undelivered Packages

  • While we strive to meet our delivery estimates, unforeseen circumstances like extreme weather, local restrictions, or courier delays may occasionally occur. If your package is significantly delayed, please reach out to our support team, and we will gladly assist you.